Frequently Asked Questions
What is VoIP (Voice Over IP)?
VoIP stands for Voice Over IP, which means transmitting voice data over the Internet. In simple terms, it converts your voice into a digital signal in real-time. This signal travels over the Internet to the recipient’s phone and is converted back into analog sound, allowing for real-time voice communication.
Can anyone use VoIP?
While many people can use VoIP, not everyone qualifies. The primary requirement is a fast and stable Internet connection. Users with slow dial-up or low-speed DSL connections may not be able to use VoIP. However, if you have a high-speed Internet connection via a cable provider or fiber optic connection, you likely qualify.
What is the cost difference between VoIP and traditional phone systems for my business?
VoIP typically offers cost savings compared to traditional phone systems, especially for long-distance and international calls. We can provide cost comparisons to help you make an informed decision.
Do you provide technical support for VoIP users?
Yes, we offer technical support to ensure you have a smooth VoIP experience. Our support team is available to assist with any technical issues or questions you may have.
What VoIP features are available for businesses?
VoIP offers a range of features, including call forwarding, voicemail-to-email, video conferencing, and more. We can discuss the specific features that can enhance your business communication.
How do VoIP costs compare to traditional phone services?
VoIP often offers cost savings compared to traditional phone services, particularly for long-distance and international calls. We can provide cost comparisons to help you understand the potential savings for your business.
How do I know if I qualify for VoIP?
To determine if you qualify for Voice Over IP, please contact us. We will ask you a few questions about your current phone system, your Internet access, and your goals for using VoIP technology. Based on your answers, we’ll assess whether VoIP is a good fit for your business.
How can I get started with CBO Telecom's VoIP services?
To get started with our VoIP services, simply contact us, and we’ll guide you through the process, including equipment setup and choosing the right plan for your business.
Can I use VoIP with my existing CRM or business applications?
VoIP can be integrated with various CRM and business applications to streamline communication and enhance productivity. We can explore integration options to meet your business’s needs.
If I switch to CBO Telecom, can I keep my phone numbers?
Yes, you can. Similar to changing cell phone providers and porting your number, we can accomplish the same thing for your business. However, you may not need to keep all of your existing phone numbers. In some cases, a single main number can handle multiple simultaneous calls. We can help simplify this process and ensure you keep the numbers you need.
Unlock Limitless Success
Opt for VOIP over traditional phones and access cost savings, global connectivity, flexibility, advanced features, and seamless integration to enhance your business's communication capabilities.